PRIVACY POLICY

OUR PERSONAL STATEMENT, COOKIES, THIRD-PARTIES Last Updated: 22 December 2025

Personal Statement

We at Sitmaai respect your privacy and are committed to protecting personal data in accordance with the laws of the Kingdom of Saudi Arabia. We aim to be as clear as possible about how we collect and use your data to provide our AI and automation services.

Controller Information

The data controller for this website is Basar Foundation, located in Jeddah, Kingdom of Saudi Arabia. For any privacy-related inquiries, you can reach us at support@sitmaai.com or via phone at +966 59 880 8386.

Who This Policy Applies To

What information do we gather specifically?

We collect information you provide directly, such as:

• Identity & Contact: Name, email, phone number, and company name.

• Communications: Content of messages sent via WhatsApp, email, or our website forms.

• Technical Data: IP addresses, browser types, and usage patterns.

Why do we use your data?

We use your information to:

• Operate and provide our AI automation services.

• Respond to your inquiries and provide customer support.

• Improve website performance and measure marketing effectiveness.

Cookies & Analytics

We use Google Analytics and Meta Pixel to understand traffic and measure advertising performance. You can manage these through your browser settings; however, disabling them may affect some website features.

What third-parties do we share your information with?

We do not sell your data. We only share it with trusted providers necessary for the service, such as:

• Hosting Providers: Located within Saudi Arabia.

• Automation Tools: Systems like n8n and Google services.

• Analytics Partners: Google and Meta.

Data Retention & Security

We implement technical measures to protect your data against unauthorized access. We retain your information only as long as necessary to fulfill the service or comply with legal obligations in KSA.

Your Rights

Under applicable laws, you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at support@sitmaai.com.