About Sitmaai Sitmaai is a Saudi Arabia-based AI automation company building private AI agents for enterprise sales and customer support. Founded in Jeddah, we serve businesses across the GCC with secure, on-premise AI solutions that handle WhatsApp automation, voice agents, lead qualification, and workflow automation. Quick Facts Company Name: Sitmaai (سيتماي) | Headquarters: Jeddah, Saudi Arabia | Industry: Enterprise AI Automation | Founded by: FERAS EMAD BASRAWI Establish

The Problem We Saw After spending 8+ years in debt collection operations in Saudi Arabia, managing teams and building systems from the ground up, one pattern became impossible to ignore: companies were drowning in repetitive customer communication. Every growing business hit the same wall — more customers meant more support agents, higher costs, inconsistent quality, and slower response times. When AI tools like ChatGPT exploded onto the scene, many Saudi enterprises saw the